NuYou Wellness (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
We collect the following types of information when you interact with our website and services:
Name, email address, phone number, and physical address
Payment information when you make a purchase or request services
Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Appointment details and service preferences
IP address, browser type, device information
Website usage patterns and analytics data
Cookies and similar tracking technologies
Records of inquiries and service requests
Appointment history and feedback
Communication preferences and consent records
We use the information we collect for the following purposes:
Providing and improving our services
Processing transactions and managing appointments
Communicating with you about your inquiries, appointments, and services
Sending appointment reminders and service updates (if you’ve opted in)
Sending marketing communications (only with your explicit consent)
Enhancing website functionality and user experience
Ensuring security and preventing fraud
Maintaining records of your communication preferences and consent
Complying with legal obligations
By opting into our SMS messaging services, you agree to receive text messages from NuYou Wellness related to our services, which may include:
Appointment reminders and confirmations
Service updates and notifications
Promotional offers and marketing messages (if you’ve specifically consented)
You will only receive SMS messages if you have explicitly opted in through our website, mobile app, or other authorized channels
We maintain timestamped records of all opt-in actions
Consent to receive marketing messages is always optional and separate from consent to receive transactional messages
We comply with the Telephone Consumer Protection Act (TCPA) and all applicable state and federal laws
You can cancel SMS notifications at any time by:
Replying “STOP” to any message from us.
You will receive a final confirmation message confirming your opt-out.
No further messages will be sent unless you re-opt in.
All opt-out requests are processed immediately and honored permanently.
Message frequency varies based on your interactions with our business and the services you’ve requested.
For marketing messages: Approximately 2-4 messages per month.
For appointment reminders: Messages sent as needed based on your scheduled appointments.
Reply “HELP” for assistance at any time
Contact us directly at (201) 535-5133
or bayonne@completewellnessspas.com
Customer support is available Monday – Friday, 10:00 am – 4:00 pm
Standard message and data rates may apply based on your mobile carrier plan.
Carriers are not liable for delayed or undelivered messages.
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most major U.S. and Canadian carriers.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement strict data protection measures to safeguard your SMS opt-in information, phone numbers, and consent records. This data is stored securely and used solely for the purposes you’ve explicitly agreed to.
We do not sell, rent, or trade your personal information.
We may share limited information only in the following circumstances:
We do not sell, rent, or trade your personal information.
We may share limited information only in the following circumstances:
When required by law, legal process, subpoena, or court order.
To protect our rights, property, or safety, or that of our users.
In response to valid law enforcement requests.
In case of mergers, acquisitions, or sale of business assets.
Your data remains protected under the terms of this policy in such events.
IMPORTANT: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the SMS services necessary to deliver messages to you.
We implement and maintain reasonable administrative, technical, and physical security measures to protect your personal information, including:
Encryption of sensitive data in transit and at rest
Secure access controls and multi-factor authentication
Regular security assessments and vulnerability testing
Employee training on data protection and privacy
Incident response and breach notification procedures
Secure backup systems and disaster recovery protocols
Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information using commercially reasonable means, we cannot guarantee absolute security.
We use cookies and similar technologies to:
Remember your preferences and settings
Analyze site traffic and understand user behavior
Improve website functionality and user experience
Measure the effectiveness of our marketing campaigns
Provide personalized content
You may control cookies through your browser settings
Disabling cookies may limit certain features of our website
For more information about cookies, visit www.allaboutcookies.org
You have the right to:
Access your personal information and receive a copy
Update or correct inaccurate information
Delete your personal information (subject to certain exceptions)
Opt-out of marketing emails by clicking “unsubscribe” in any email
Opt-out of SMS messages by replying “STOP” at any time
Request information about how we process and store your data
Withdraw consent at any time for future communications
Object to processing of your data under certain circumstances
Lodge a complaint with a supervisory authority if you believe your rights have been violated
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations.
Posting the updated policy on our website with a new “Last Updated” date
Sending an email notification (if you’ve provided an email address)
Displaying a prominent notice on our website
Your continued use of our services after changes are posted constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
NuYou Wellness
Email: bayonne@completewellnessspas.com
Phone: (201) 535-5133
Mail: 764 Broadway, Bayonne, NJ, 07002
For SMS-related inquiries specifically:
Reply HELP to any message from (201) 535-5133
Or contact us using the information above
